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All-in-one customer service platform combining live chat, chatbots, and help desk functionalities.
Tidio offers a unified platform that integrates live chat, AI-powered chatbots, and a comprehensive help desk system to streamline customer support operations. The live chat feature enables real-time communication with website visitors, enhancing engagement and conversion rates. Tidio’s chatbots automate responses to common inquiries, ensuring customers receive immediate assistance even outside business hours. The help desk system organizes customer interactions into manageable tickets, facilitating efficient issue resolution. With support for multiple communication channels and a range of integrations, Tidio provides businesses with the tools needed to deliver consistent and efficient customer service.
Founded in 2013, Tidio is a privately held company headquartered in Szczecin, Poland. The company specializes in developing customer service solutions that integrate live chat, chatbots, and help desk functionalities into a single platform. Tidio's mission is to empower businesses to provide exceptional customer support through automation and real-time communication tools. With a team of dedicated professionals and a growing global user base, Tidio continues to innovate in the field of customer service technology.
Tidio offers a range of pricing plans to accommodate different business needs. The table below gives a brief description of the packages associated with each pricing tier.
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