Name: Thryv
Brand: NitDit
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Thryv Review (2025): Pricing, Pros & Cons

All-in-one platform for scheduling, payments, CRM, and marketing automation.

Thryv

What is Thryv?

Thryv is a cloud-based small business management software that integrates customer relationship management (CRM), marketing automation, and scheduling with payment processing solutions to streamline the day-to-day operations of small businesses.

Thryv Company Details

Thryv Holdings, Inc., the company behind Thryv, is a prominent software provider focused on empowering small businesses in the United States, Canada, and Australia. Founded with a vision to help local businesses with their operations, marketing, and customer service, Thryv Holdings, Inc. has made a significant impact on the market by serving over 50,000 small businesses to date. The company’s innovative approach to integrating modern technology into business operations has positioned it as an industry leader. Thryv Holdings, Inc. is recognized not only for its comprehensive software solution, Thryv, but also for its commitment to building cutting-edge, user-friendly platforms that meet the dynamic needs of small businesses across multiple industries. With its listing on the NASDAQ (THRY), Thryv Holdings, Inc. underscores its commitment to excellence and growth in the digital software solutions space, continually striving to improve the way small businesses interact with their customers and manage their operations.

Company Name: Thryv Holdings, Inc.

CEO Name: Joseph A. Walsh

Est Year: 2013

Employees: 1001-5000

HQ Location: Dallas, Texas, United States

Joseph A. Walsh

CEO

Thryv Demo & Media

Top Features of Thryv

Manage all customer communications in one place.

Facilitate real-time team collaboration and communication.

Conduct calls directly within the platform.

Engage with customers via live chat.

Allow clients to book appointments online.

Track and manage customer interactions effectively.

Create and send professional estimates and invoices.

Request and manage customer reviews automatically.

Schedule and manage social media posts.

Improve online visibility across multiple platforms.

Pros of Thryv

All-in-one platform simplifies operations.

Streamlined social media management tools.

Efficient appointment scheduling with reminders.

Robust CRM enhances client relationships.

Mobile app supports on-the-go access.

Cons of Thryv

High cost for small businesses.

Steep learning curve for beginners.

Limited customization in certain features.

Complex cancellation and refund processes.

Inconsistent customer support experiences.

Thryv Pricing

Thryv offers flexible pricing to fit what your business needs. Starting at just $20 per month, with options to suit businesses of all sizes and budgets. Choose the plan that fits your needs, with features ranging from basic essentials to complete packages, with the highest tier priced at $499 per month.

Thryv Review Competitor Price Comparison

Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category.

Product Name

Logo

Free Plan

Min Price

Max Price

Score

Pipedrive

$9.90

$59.90

93%

Zendesk

$25 per agent/month billed monthly

Custom

96.75%

Eargo

$799

$2,699

96.25%

HiBob

Custom

93.75%

GoCo

Yes

$0.00/month

Custom

93%

Payhawk

$217

$327

93.5%

Smartsheet

Yes

Custom

97.75%

Workable

$129

Custom

94.75%

BambooHR

Custom

96.75%

Greenhouse

$6,500 per year

$70,000 per year

94.25%

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Thryv User Reviews

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What Kind of Support Thryv Offers?

Email Support

Live Chat

Tutorial Videos & Documentation

Forum & Ticket

Phone

Social Media

Thryv FAQs

Q1. What is Thryv, and what does it offer?

Thryv is an all-in-one client experience platform designed for small businesses. It consolidates essential tools like customer relationship management (CRM), online scheduling, invoicing, reputation management, social media management, and secure client communications into a single platform. Thryv aims to simplify business operations and enhance client engagement.

Q2. How does Thryv's CRM system work?

Thryv’s CRM allows businesses to manage client information, track interactions, and automate follow-ups. Users can import contacts via CSV or Excel files, and new clients are automatically added when they schedule or communicate through the platform. The CRM also supports role-based access, enabling team members to manage client data securely.

Q3. What support options are available for Thryv users?

Thryv offers 24/7 customer support, including phone, email, and chat assistance. Users also have access to an online community and a comprehensive help center for self-service resources. Additionally, Thryv provides personalized onboarding sessions to help businesses get started with the platform.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation.