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SumUp Review (2025): Pricing, Pros & Cons

Empowering small businesses with simple, affordable payment solutions.​

What is SumUp?

SumUp offers an integrated suite of financial tools designed to streamline payment processing and business management for small enterprises. Its product lineup includes portable card readers like the SumUp Air and SumUp 3G, which facilitate on-the-go transactions. The POS systems provide comprehensive solutions for in-store sales, while the online store feature enables businesses to establish an e-commerce presence effortlessly. Additionally, SumUp’s business account services offer functionalities such as invoicing, expense tracking, and financial reporting, all accessible through a user-friendly dashboard.

SumUp Company Details

Founded in 2012, SumUp is a privately held fintech company headquartered in London, United Kingdom. The company has expanded its operations to over 36 countries, serving more than 4 million merchants globally. With a diverse team of over 3,000 employees representing more than 90 nationalities, SumUp is committed to providing inclusive and accessible financial solutions for small businesses. The company's mission is to simplify business operations by offering user-friendly and affordable tools that empower entrepreneurs to succeed in a competitive marketplace.

Company Name: SumUp Inc.

CEO Name: Niall Mac an tSionnaigh

Est Year: 2012

Employees: 1,001-5,000 employees

HQ Location: London, United Kingdom

Niall Mac an tSionnaigh - CEO at SumUp
Niall Mac an tSionnaigh
CEO

SumUp Demo & Media

Top Features of SumUp

Portable Card Readers (SumUp Air, SumUp 3G)
Point-of-Sale (POS) Systems
Online Store Builder
Business Account Services
Invoicing and Billing Tools
Expense Tracking and Financial Reporting
Multi-channel Payment Acceptance
Contactless Payment Support
User-friendly Dashboard
Integration with Various Business Tools

Pros of SumUp

  • User-friendly interface suitable for non-technical users.
  • Affordable pricing with no monthly fees for basic services.
  • Quick and easy setup process.
  • Portable card readers ideal for mobile businesses.
  • Integrated online store feature for e-commerce.
  • Transparent transaction fees without hidden charges.
  • Supports multiple payment methods, including contactless payments.
  • Offers business account services with financial management tools.​

Cons of SumUp

  • Limited advanced features compared to some competitors.
  • Customer support may vary in responsiveness.
  • Some features may not be available in all regions.
  • Transaction limits may apply for new users.

SumUp Pricing

SumUp offers transparent and competitive pricing tailored for small businesses. There are no monthly fees or contractual obligations for its basic services. The cost of card readers starts at an affordable rate, and transaction fees are straightforward: 2.6% + $0.10 for in-person transactions and 3.5% + $0.15 for online or manually entered payments. Additional services like the online store and business account features are available without hidden charges, ensuring businesses can manage costs effectively.

POS with Connect Lite
$99/month
N/A
  • Cloud-based POS
  • Customer Database
  • Dedicated installation and training
POS with Connect Plus
$199/month
N/A
  • Money Back Guarantee*
  • Cloud-based POS
  • Customer Database
  • Dedicated installation and training
  • Customer rewards and automated marketing
  • Two standard SMS and email promotions per month
POS with Connect Pro
$289/month
N/A
  • Money Back Guarantee*
  • Cloud-based POS
  • Customer Database
  • Dedicated installation and training
  • Customer rewards and automated marketing
  • Daily AI-enhanced SMS and email promotions
  • Google review boost

SumUp Review Competitor Price Comparison

Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category. 

Product Name

Logo

Free Plan

Min Price

Max Price

Score

ManageEngine

manageengine_logo

Yes

$0.00

Custom

93.5%

Tidio

tidio_ltd_logo

Yes

$ 49.17 /month

$ 2999 /month

95%

Capsule

Yes

$0.00

$72.00

93%

Bigin by Zoho CRM

Yes

$7

$15

96.5%

Freshworks CS Suite

freshworks_inc_logo

Yes

$9

Custom

93.25%

Pipedrive

No

$9.90

$59.90

93%

Zendesk

zendesk_logo

No

$25 per agent/month billed monthly

Custom

96.75%

Eargo

eargo_logo

No

$799

$2,699

96.25%

Thryv

Yes

$20

$499

93.25%

HiBob

hibob_logo

No

Custom

Custom

93.75%

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SumUp User Reviews

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What Kind of Support SumUp Offers?

Email Support
Live Chat
Tutorial Videos & Documentation
Forum & Ticket
Phone
Social Media

SumUp FAQs

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Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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