Podium Review (2023): Top Features, Pricing, Pros & Cons

Podium

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One of the top reputation management software for business to improve customer service and revenue.

What is Podium?

Podium is software that allows businesses to manage their online reviews and reputation. It also provides customer feedback tools to help companies to improve their customer service.

Over 100,000 businesses are already using Podium to grow. Podium helps businesses improve their online visibility and reputation. It also allows businesses to track their customer satisfaction levels and identify areas for improvement.

Founded in 2014 by Dennis Steels and Eric Rea, Podium has grown to be one of the top reputation management software.

Some of the major verticals of Podium include automobiles, retail, homecare services, and health care. Podium has been utilized by businesses of all sizes and all types of services like generation and management of customer interaction, online reviews, and customer sentiment analysis.

Podium Company Details

Eric Rea: Co-founder & CEO at Podium

Eric Rea co-founded Podium with Dennis Steele in 2014 and now the product is used by more than 100,000 businesses.

Est. Year: 2014

Employees: 1001-5000

HQ Location:

Team member data not available

Podium Demo & Media

Top Features of Podium

Online review management

Customer feedback tools

Customer Surveys

Website chat system

One inbox for all messages

CRM to manage customers

Voice message transcriptions

Easy onboarding

Easy payment processing

Text to payment system

Podium Pricing

Podium’s pricing is based on the features and tools that businesses need. There are three different pricing plans: Essentials, Standard and Professional.

The Essentials plan comes at $249 per month and this gives you the option to communicate with up to 10,000 customers.

The Standard plan comes at $409 and youc an manage unlimited customers. And the Professional plan comes at $599 per month.

Thiis pricing is valid with yearly billing.

Podium Review Competitor Price Comparison

Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category.

Product Name

Logo

Free Plan

Min Price

Max Price

Score

Wrike

Yes

$9.80/month

$24.80/month

91.75%

monday.com

Yes

$8 Seat/Month

$16 Seat/Month

93%

EngageBay

Yes

$11.99/user

$63.99/user

93.5%

HubSpot

Yes

$45/mo

$3,200/mo

92.25%

Omnisend

Yes

$16/Month

$59/Month

93.5%

Close CRM

$25/Month

$129/Month

92%

Maple CRM

INR 600/Month

INR 7K/Month

90.25%

Sendinblue

Yes

$25 /month

$65 /month

92.5%

Phonexa

No Free Trial

$100/Month

Custom

92.5%

MailChimp

Yes

$9.99/Month

$299/Month

92.5%

Podium FAQs

Q1. What is Podium?

Podium is a software that allows businesses to manage their online reviews and reputation. It also provides customer feedback tools to help businesses improve their customer service.

Q2. What are some of the features offered by Podium?

Some of the features offered by Podium include online review management, customer feedback tools, and text payments.

Q3. How does Podium text payments work?

Podium text payments allows businesses to send and receive payments via text message. This is helpful for businesses that do not have an online payment system.

Q4. What is Podium Webchat?

Podium offers a Webchat widget using which you can initiate your conversations by just entering your customer’s contact details.

What Kind of Support Podium Offers?

Email Support

Live Chat

Tutorial Videos & Documentation

Forum & Ticket

Platforms Supported

Podium: Alternatives

91.75%

NitDit Score

Wrike

Free Version

Yes

Min Price

$9.80/month

Max Price

$24.80/month

A detailed review of Wrike that you can use to manage your projects effectively. Wrike is one of the most powerful and easy-to-use collaboration and project management software in the market. One of the top reasons for its popularity is...

Read Review

Product Page

93%

NitDit Score

monday.com

Free Version

Yes

Min Price

$8 Seat/Month

Max Price

$16 Seat/Month

The best part about monday.com is that once you get along with all the features and tools integrated, you get to explore tons of different views for your project board. The basic and integrated view is called a Table view,...

Read Review

Product Page

93.5%

NitDit Score

EngageBay

Free Version

Yes

Min Price

$11.99/user

Max Price

$63.99/user

With the help of EngageBay, you can easily automate various aspects of your business and set it on autopilot. From email marketing to sales, CRM has got you covered with many robust features. The best part, the interface of EngageBay...

Read Review

Product Page

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Podium

What is Podium?

Podium Company Details

Podium Demo & Media

Top Features of Podium

Podium Pricing

Podium Review Competitor Price Comparison

Podium FAQs

What Kind of Support Podium Offers?

Platforms Supported

Podium: Alternatives

Wrike

monday.com

EngageBay

Podium User Reviews

Did You Find This Podium Review Helpful?

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