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ManageEngine Review (2025): Pricing, Pros & Cons

ManageEngine is a comprehensive suite of IT management software tools designed to streamline operations, enhance security, and ensure efficient management of networks, servers, applications, and security across an organization.

What is ManageEngine?

ManageEngine is an all-in-one IT management platform by Zoho Corporation, built to help organizations monitor, manage, and secure their IT infrastructure. It offers a wide range of solutions, including network monitoring, application performance tracking, endpoint security, and IT service management. With products like OpManager, Applications Manager, and Endpoint Central, ManageEngine provides IT teams with the tools they need to streamline operations, ensure uptime, and maintain security—all from a unified interface.

ManageEngine Company Details

Zoho Corporation, the company behind ManageEngine, is a privately held company based in India that was founded in 2002. Specialising in software development, Zoho focuses on creating comprehensive IT management solutions designed to streamline operations for businesses worldwide.

With a workforce dedicated to innovation and customer support, Zoho Corporation has expanded its reach to serve over 180,000 customers across various sectors, including small and medium businesses, educational institutions, and government organisations. As a key division of Zoho, ManageEngine embodies the company's commitment to providing scalable, effective IT management tools for a wide range of functions, from network monitoring to help desk and IT asset management.

The company's software portfolio is available through both perpetual licences and subscription-based models, providing flexibility and scalability to meet varying business needs.

Company Name: Zoho Corp.

CEO Name: Sridhar Vembu

Est Year: 1996

Employees: 1,001 - 5,000 employees

HQ Location: Pleasanton, California, United States

Sridhar Vembu ManageEngine CEO
Sridhar Vembu
CEO

ManageEngine Demo & Media

Top Features of ManageEngine

Service Desk Software
IT Asset Management
Incident Management
Knowledge Base
Mobile access
Procurement Management
Remote control
SLA Management
Self Service Portal
Ticket Management

Pros of ManageEngine

  • Asset management functionality.
  • Threat and vulnerability management.
  • Easy to deploy and integrate.
  • Excellent and timely support staff.
  • Useful for running patch-related reports.
  • Specific programs can be easily installed.
  • Operating system patch deployment.
  • Process automation and end-user support.
  • Cons of ManageEngine

  • Unexplainable bugs.
  • Confusing installation and distribution.
  • A steep learning curve.
  • Annoying error codes.
  • Some error codes are incomprehensible.
  • ManageEngine Pricing

    ManageEngine offers several pricing options for its products, including perpetual licences and subscription-based models. For example, OpManager starts at $245 for 10 devices, while ServiceDesk Plus starts at $10 per technician per month.

    Multiple products can be bundled for a reduced cost. Pricing varies depending on the product and the number of people or devices managed. For the latest information, visit the ManageEngine website or contact the sales team.

    ManageEngine Review Competitor Price Comparison

    Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category. 

    Product Name

    Logo

    Free Plan

    Min Price

    Max Price

    Score

    SumUp

    sumup_logo

    Yes

    Custom

    Custom

    95%

    Tidio

    tidio_ltd_logo

    Yes

    $ 49.17 /month

    $ 2999 /month

    95%

    Capsule

    Yes

    $0.00

    $72.00

    93%

    Bigin by Zoho CRM

    Yes

    $7

    $15

    96.5%

    Freshworks CS Suite

    freshworks_inc_logo

    Yes

    $9

    Custom

    93.25%

    Pipedrive

    No

    $9.90

    $59.90

    93%

    Zendesk

    zendesk_logo

    No

    $25 per agent/month billed monthly

    Custom

    96.75%

    Eargo

    eargo_logo

    No

    $799

    $2,699

    96.25%

    Thryv

    Yes

    $20

    $499

    93.25%

    HiBob

    hibob_logo

    No

    Custom

    Custom

    93.75%

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    What Kind of Support ManageEngine Offers?

    Email Support
    Live Chat
    Tutorial Videos & Documentation
    Forum & Ticket
    Phone

    ManageEngine FAQs

    Yes, ManageEngine is a legitimate software division of Zoho Corporation, providing IT management solutions to over 180,000 customers worldwide since its inception in 2002.
    ManageEngine offers value for money through its wide range of IT management software options that meet different organisational needs with flexible pricing models, including perpetual licences and subscription-based options.
    ManageEngine facilitates integration with a wide range of software, enhancing its capabilities in network monitoring, help desk, IT asset management and more to ensure a seamless IT management experience for its users.
    ManageEngine ServiceDesk Plus differs from other help desk tools by offering a comprehensive suite of features such as integrated asset management, incident management, and an easy-to-use interface, all at a competitive price point suitable for organisations of all sizes.
    Organisations of all sizes, including small and medium-sized businesses, educational institutions, and government agencies, can benefit from using ManageEngine Service Desk Plus thanks to its customisable and scalable IT management solutions.
    Setting up ManageEngine for help desk ticketing is straightforward, with clear instructions and dedicated support available to guide users through the process, ensuring a smooth implementation within any organisation’s IT infrastructure.
    ManageEngine ensures data security through enterprise-level security measures, including encryption, compliance with international standards, and customisable access controls, protecting organisations from unauthorised access.

    Platforms Supported

    Review Method

    At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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