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Close CRM Review (2025): Pricing, Pros & Cons

Manage your sales pipeline, contact customers through various channels and get detailed reports to grow your business with Close CRM.

What is Close CRM?

Close CRM is a comprehensive solution for all business types to manage and grow from a single dashboard. It offers you all the important features to help you convert leads into paying customers.

The intuitive user dashboard makes it simple for the user to manage processes with ease. The platform gives you an omnichannel option to get in touch with your customers through multiple channels.

You can invite your remote team on board and make Close CRM your virtual office to manage and discuss all your daily tasks.

Let’s have a look at the platform in detail.

Close CRM Company Details

Steli Efti: CEO Close CRM

Close CRM is managed by a completely remote team. Close was open to businesses in 2013 and has grown to be one of the leading CRM solutions to help businesses manage leads and grow sales.

Company Name: Elastic Inc

Est Year: 2012

Employees: 11-50

HQ Location: California, US

Close CRM Demo & Media

Top Features of Close CRM

Lead management
Pipeline management
Omnichannel approach
Detailed analytics
Smart Views
Task management
Built in SMS
Advanced filtering
Remote team collaboration
Third-party integrations

Pros of Close CRM

  • Diverts call when a sales representative is unavailable
  • Automatic emails to the prospective customers
  • Integration is easy to use
  • Nested smart views 
  • Built-in drip campaigns

Cons of Close CRM

  • Filtering data is hard because too many filter options
  • It does not support a mobile app
  • Insufficient space for smart views

Close CRM Pricing

Close CRM offers four pricing plans to choose from and you will get a 14-day free trial in any of the plans. You will also get a discount if you select yearly billing.

Here are the plan details.

StarterBasicProfessionalBusiness
Close CRM LogoClose CRM LogoClose CRM LogoClose CRM Logo
Price Yearly Billing$25/Month$59/Month$89/Month$129/Month
Number of Users330100Unlimited
Smart ViewsYesYesYesYes
Store Leads2,500UnlimitedUnlimitedUnlimited
Store Contacts4,000UnlimitedUnlimitedUnlimited
Multichannel inboxYesYesYesYes
Pipelines11310
Contact Custom Fields5250250250
Task managementYesYesYesYes
Advanced Lead FilteringYesYesYesYes
Close CRM Pricing
Base
$19.00
1 user included Unlimited Leads Unlimited Contacts Unlimited Opportunities Multi-channel inbox view 1 Pipeline 25 Custom Fields Email templates Calendar sync Sales reporting Global calling Send & receive SMS Zoom integration Activity management Task management Phone number Call forwarding Zapier integration 2-way email sync Search & activity history Smart Views Data import/export API access Two-factor authentication Roles & permissions Call recordings Call Assistant (add-on) Premium Phone Numbers (add-on)
Startup
$49.00
1 user included Unlimited Leads, Contacts, and Opportunities 1 pipeline 25 Custom Fields 5 Custom Activities 3 Workflows Email templates and open tracking Calendar sync Sales reporting Global calling Send & receive SMS Zoom integration Activity management Task management Phone number Call forwarding Zapier integration 2-way email sync Search & activity history Smart Views Scheduling & reminders Data import/export API access Two-factor authentication Roles & permissions Team leaderboard Call recordings Send bulk email Call Assistant (add-on) Premium Phone Numbers (add-on)
Professional
$99.00
1 user included Unlimited Leads, Contacts, and Opportunities 3 Pipelines 250 Custom Fields 5 Custom Activities Power Dialer Email templates and open tracking Calendar sync Sales reporting and leaderboards Global calling Send & receive SMS Zoom integration Activity management Task management Phone number Call forwarding Zapier integration 2-way email sync Search & activity history Smart Views Scheduling & reminders Data import/export API access Two-factor authentication Roles & permissions Workflows Bulk email sending 5 Custom Activites Call Assistant (add-on) Premium Phone Numbers (add-on)
Enterprise
$139.00
1 user included Unlimited Leads, Contacts, and Opportunities 100 Workflows 10 Pipelines 250 Custom Fields and 200 Custom Activities Call Coaching and Voicemail Drop Custom Objects Email templates and open tracking Calendar sync Power and Predictive Dialers Global calling Send & receive SMS Zoom integration Activity management Task management Phone number Call forwarding Zapier integration 2-way email sync Search & activity history Smart Views Scheduling & reminders Data import/export API access Two-factor authentication Roles & permissions Team leaderboard Send bulk email Call recordings Group numbers Dedicated Account Manager Call Assistant (add-on) Premium Phone Numbers (add-on)

Close CRM Review Competitor Price Comparison

Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category. 

Product Name

Logo

Free Plan

Min Price

Max Price

Score

Wrike

Wrike Logo for NitDit

Yes

$9.80/month

$24.80/month

91.75%

monday.com

mondaycom-logo

Yes

$8 Seat/Month

$16 Seat/Month

93%

EngageBay

EngageBay Logo

Yes

$11.99/user

$63.99/user

93.5%

HubSpot

HubSpot Logo NitDit

Yes

$45/mo

$3,200/mo

92.25%

Maple CRM

Maple CRM Logo

No

INR 600/Month

INR 7K/Month

90.25%

Sendinblue

SendinBlue logo

Yes

$25 /month

$65 /month

92.5%

Phonexa

Phonexa Logo

No Free Trial

$100/Month

Custom

92.5%

MailChimp

MailChimp Logo

Yes

$9.99/Month

$299/Month

92.5%

Constant Contact

Constant Contact Logo

No

$9.99/Month

$45/Month

91.5%

ActiveCampaign

ActiveCampaign Logo

No

$9/Month

$149/Month

92.5%

Close CRM: Alternatives

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Close CRM User Reviews

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What Kind of Support Close CRM Offers?

Email Support
Tutorial Videos & Documentation
Forum & Ticket
Phone

Close CRM FAQs

Close is a popular CRM that you can use to manage your leads and convert them to paid customers. The platform offers you all the important tools and features to help you grow your revenue.
No, Close CRM is not free software. However, you get a 14-day free trial in any of the paid plans.
Yes, Close CRM is a very good option to manage your leads, grow relationships with potential customers and automate a number of important processes.
Yes, you can invite your team to the Close CRM platform and manage your business together with a remote team.

Platforms Supported

Review Method

At NitDit, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: NitDit is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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Close CRM NitDit Awards

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